About Packer Norris Parts: Policies

Packer Norris Parts Return Policy

We will gladly refund your purchase when the part(s) is returned in the original package in saleable condition, along with a copy of the invoice, within (15) business days of purchase.  We are unable to offer refunds on any electrical or special order parts.  
All refunds are subject to a 20% restocking fee.

Packer Norris Parts Core Return Policy

We will gladly accept cores when returned to us in the original package and when accompanied by a copy of the original invoice.  Your powertrain cores must be drained of all fluids.

Packer Norris Parts Privacy Policy

Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the website.

How the Information is used

The information is used to share up-to-date industry information, new product warranties, rebate announcements, and promotions that are targeted JUST FOR YOU.

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E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options

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Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

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Parts Warranty

The factory warranty constitutes all of the warranties with respect to the sale of the item(s).  The seller hereby expressly disclaims all warranties, either express or implied, including an implied warranty of merchantability or fitness for a particular purpose, and the seller neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of the item(s). View Warranty Summary for Ford and Motorcraft Parts
PNP Bulletin Board
Please be sure to check the “PNP Bulletin Board” located on each of the following customer category pages for updated messages, news, & information.