Frequently Asked Questions
Click on a question to view the answer lower on this page.
- Who is Packer Norris Parts?
- Where is Packer Norris Parts located?
- What are Packer Norris Parts’ hours of operation?
- How do I buy Ford Lincoln Mercury parts from Packer Norris Parts?
- Where does Packer Norris Parts deliver?
- How do I set up an account with Packer Norris Parts?
- What specials or promotions does Packer Norris Parts have?
- How do I return a part I ordered from Packer Norris Parts?
Who is Packer Norris Parts?
Packer Norris Parts is an authorized Ford & Lincoln-Mercury parts distributor. We have one of the nation’s largest inventories of Ford & Lincoln-Mercury parts - Over $5 million dollars In Stock!Please visit About PNP for our full bio.
Where is Packer Norris Parts located?
Packer Norris Parts is located in Baltimore, MD. We ship anywhere in the US. If you are local please call about possible delivery of parts. For map and directions visit our Contact Us page.
Packer Norris Parts
8800 Citation Road
Baltimore, MD 21221
410-574-8305
What are Packer Norris Parts’ hours of operation?
Hours of OperationMonday-Friday 7:00am-5:30pm
Saturday 8:30am-3:00pm
How do I buy Ford Lincoln Mercury parts from Packer Norris Parts?
Packer Norris Parts accepts orders by phone, fax, e-mail, online, or in person at our retail parts store. The most convenient way to place an order is via our NEW Online Ford Parts Catalog, which provides 24/7 access to over 275,000 Ford & Motorcraft Parts. The catalog can be searched by VIN, Year/Make/Model, or Part Number. You can even view parts diagrams, find related items, see pricing and availability, arrange for pick-up or delivery, and choose your payment method (Amex, M/C, Visa, PAYPAL, or PNP Charge Account) -- all at the click of your mouse.If you are interested in setting up either a PNP Cash Account or a PNP Charge Account, please fill out our Account Request Form or call us at 410-574-8305.
If you have any questions or would like to speak to one of our knowledgeable parts staff member, please call us at 410-574-8305 or visit us at our retail parts store. Our hours of operation are Monday through Friday, 7:00am-5:30am and Saturday, 8:00am-3:00pm. One of our parts staff members will be able to assist in finding the right part for your vehicle and answer any questions you have about using the Online Ford Parts Catalog.
Where does Packer Norris Parts deliver?
Packer Norris Parts ships anywhere in the continental US. For local customers, we may deliver to your place of business. Please view our Delivery Map. If you are located near or on one of our existing routes, we may be able to set up a delivery to you. Please call today for more information about our delivery areas and routes at 410-574-8305.How do I set up an account with Packer Norris Parts?
If you are interested in setting up either a PNP Cash Account or a PNP Charge Account, please fill out our Account Set-up Form or call us at 410-574-8305.We will also need your Federal ID number and State Sales Tax Exemption number if applicable.
